Fix Samsung Galaxy S24 Ultra Zoom Camera Not Working?

We’ve seen a lot of Samsung Galaxy S24 and Galaxy S24 Ultra users facing a problem while zooming the camera lens up to 30X. If you’re also seeking the perfect fix for the camera zooming-related concern, then you can get help through this convenient guide. It consists of all the glitches and problems relating to hardware or software, as well as the cure for all of them.

The camera we got placed on the Galaxy S24 Ultra smartphones is a masterpiece, but the most prestigious feature of that lens is 30X Zoom. And we can understand how disappointing would it be if you can’t zoom in on the viewfinder? Get through the below guides and find a way out of this issue.

Fix Samsung Galaxy S24 Ultra Zoom Camera Not Working

Possible Causes of Camera Zooming Issues on Galaxy S24 Ultra 

We’re going to talk particularly about the causes as well as troubleshoots, and you can find both of them with a convenient overview. First things first, let’s go through a list of possible reasons why your S24 Ultra smartphone Zoom doesn’t work. 

Software Concerns

Software plays a significant role in camera functionality on Android devices. Moreover, Samsung also pointed out a few bugs related to zooming 30X levels on Samsung S24 Ultra devices. You can try searching for the latest software update or system app update. Despite that, if everything is already up-to-date, then you should wait for future updates as per Samsung’s development team.

Hardware Concerns

The last, but still possible reason for zooming issues on the Galaxy S24 Ultra is the camera lens or hardware. Maybe your Samsung device’s camera lens is faulty or having some hardware problems. In this case, you can try out the Samsung Warranty policy if it’s still in warranty. But foremost, you should try out the software-related troubleshoots from the below section or software concerns.

Damaged Lens

If you recently dropped your phone or had it through any accident causing physical damage, then it could be a possible reason for zooming concerns. In this case, you can find an authorized or retail repairer shop and have it fixed to solve the zooming-related concerns. 

Troubleshooting the Zoom Camera not working on S24 Ultra

There are a few troubleshoots we’ve looked up through the official Samsung library, and they can help you solve the software-related concerns handily. They are all as follows:

Reset Camera App Settings

Generally, we use the stock camera app on our smartphones for excellent photography and professional interface. Keeping that in mind, resetting camera app settings can fix the bugs or glitches if they’re relative. So follow the below steps and reset the Camera app settings:

  1. Launch the Camera app on your device.
  2. Get to the Camera Settings from the interface.
  3. Find the Reset Settings button on the list of settings.
  4. Click the Reset button and reboot the camera app.

Now you can try out using the zooming function of your Samsung phone’s camera. I hope it worked; or if not, you can get through the below few troubleshoots afterward. 

Check Software Update

The rollover updates that you find in the About Phone section under the Settings app consist of all around the Android phone’s stock updates. It can help you if you search for the latest software update, as that can be a problem with zooming. Follow these steps:

  1. Firstly, get to the Settings app on your device.
  2. Check for the Software Update section and open it.
  3. Hit the Download and Install button to check for a new update.
  4. Download the new update if you have one, or get back to the home screen. 
  5. Restart your Galaxy device after the update and check out if the camera zoom works.

Examine Telephoto Lens for Obstructions

Generally, users notice obstructions after the telephoto lens, especially when the software is fully updated. Not to forget, the lens could face debris such as dust and lint that disturb the lens lighting. 

Following this, you can also use the flashlight on the telephoto lens, and check different angles on the camera app. In case, you notice any debris on the camera bump, you can easily remove it by a simple compress of air and use a tweezer or toothpick to gently remove particles. 

These are the common troubleshooting that can fixed easily. All you need to do is spot the obstruction and remove debris to regain usage of the zoom lens. After applying those quick fixes, the zooming abilities should start working again. On the other hand, if you don’t see any results, you can follow the next step. 

Factory Reset Camera App (Clear App Data)

The apps that we use on our Android devices use packets of data for different tasks and privileges. But once you clear the app data, it goes back to the factory reset condition like the moment you started using it. Try it out using the steps below:

  1. Launch the Settings app on your device.
  2. Search and open the Apps section.
  3. Among the list of options, search, and open Camera.
  4. Click the Storage & Cache section on the page.
  5. Hit the Clear All Data button for the Camera app. 

Again, try launching the Camera app on your device if it’s functioning properly with the 30X zoom.

Try using the Camera in Safe Mode

Safe Mode is the Android OS mode where there is no third-party app installed or usable on the backend processing. If there is any third-party app colliding with the zoom functionality of your Galaxy S24 Ultra device’s camera, then it’ll stop automatically with these steps:

  1. Click and hold the Power Off button on your Samsung phone.
  2. Once you start seeing the green-colored Safe Mode button, click it.
  3. Wait until your Galaxy phone gets rebooted and check if there is a Safe Mode watermark in the bottom-left corner. 
  4. Try zooming the camera app on enabled Safe Mode. 

If it’s working properly, then you should try out uninstalling third-party apps or resetting your smartphone to employ camera zoom functionality without Safe Mode. 

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