Troubleshoot Galaxy S24 Ultra camera unable to save photos

If your Samsung Galaxy S24 Ultra phone’s camera is unable to save those photos on the internal storage automatically, then you must need a few troubleshoots to get rid of this concern. After such a rigid complexity, we first need to understand the concern so that later we can clear it up.

Keeping that in mind, this article will firstly take you through the possible causes which can make your Galaxy S24 Ultra device unable to save photos. Some of them must have been connected with the update or hardware related problems, which can be resolved through a few step-by-step guides. Read this thorough guide from initial to the end and finally make your phone save photos.

Troubleshoot Galaxy S24 Ultra camera unable to save photos

Possible Causes of Galaxy S24 Ultra camera unable to save photos

Samsung Galaxy S24 Ultra smartphones proved them one of the most approachable devices for photography. But sometimes they are unable to save the captured photos, and these below are the most probable causes for this concern:

Filled Internal Storage

If your phone’s internal storage is completely filled, then the stock camera software doesn’t get available storage and so it automatically deletes captured pictures. That’s why you should clear the filled internal storage before capturing pictures.

External Storage Issues

Most of the time, we keep the stock camera’s file saving options default to the external storage or SD Card. In that case, having a faulty or filled SD card can be a reason.

Unauthorized Permissions

The camera app is supposed to have the permissions like Storage and Media enabled to capture and save photos. Otherwise, it can’t be done.

Conflicts through Software

If your device already has different third-party apps with the exact camera permission installed, then it can be caused through the conflicts been made with their task.

Lack of Memory

Lack of available memory on your phone can lag the camera software and reduce the capabilities. That can also be a possible cause.

Overheating Problems

The Samsung Galaxy S24 Ultra smartphone can have overheating issues, and they are majorly the only cause for a few concerns related to software. That can only get resolved after giving a bit of time, keeping shut down.

Physical Damage

Having physical damage to a camera’s lens or important part can also cause your phone be unable to save photos.

Troubleshoot Methods

From now on, we’ll troubleshoot all the above reasons one by one, with a few bonus tweaks that you can make for getting rid of the concern. Time to go through these listed options one by one and resolve it ASAP:

Free up Internal Storage

First things first, you need to check if your phone’s internal storage is filled up. Basically, the default space to save pictures after capturing is mostly the Internal Storage, and sometimes it ends up switching to External SD Card. You should free up internal storage by following a few steps going through the Settings app. Follow these steps as an extended overview of the process:

  1. Open the Settings app on your device.
  2. Click General Management section and open Storage section.
  3. Delete unwanted files and try capturing the picture again.

Check for Software Update

Once you’ve checked for the available internal storage or fixed that, afterward try capturing pictures. If still not saving, then check for the firmware update, as the stock camera app gets its updates only within the firmware update. Check, download, and install the updated version of software:

  1. Launch the Settings app and open Update section. 
  2. Click check for updates.
  3. Click Download and Install an update button.
  4. Wait until your phone get restarted with an updated version.
  5. Check if the photo is getting saved.

Check for granted permissions

Open the Settings app and that’s where you can find the apps with allowed permissions. It won’t be a long procedure, and you can get it more acknowledged just by going through these small steps:

  1. Launch the Settings app on your phone.
  2. Open Apps section from the menu and select App Management section.
  3. Choose the camera app from the menu or installed apps.
  4. Click the permission menu and check if media and storage permissions are allowed. 
  5. If it’s not allowed, then allow for its access. 

Test among file formats

Among various file formats availed by the stock camera app of your Samsung smartphone. Within the app settings, you can choose the file format from that drop-down menu, including options like JPEG, SVG, PNG etc.

  1. Launch the Camera app on your device.
  2. Open Camera settings from the top panel.
  3. Among the list, find for the File Formats menu. 
  4. Finally, switch the file format to a different option.

Try capturing an image once again and check if the photo get saved in the gallery of your phone.

Reboot your device

Rebooting the device automatically stops all the running apps, which let you understand if the concern is being conflicted with any third-party app installed on your device. After a reboot, all those apps would get forcely stopped through these few steps:

  1. Click and hold the power button.
  2. Among the whole power menu, click the Restart button.
  3. Hit the Restart button again in the next window. 

Wait until you get it restarted and finally launch the camera app again to check if it’s working.

Try Factory Reset

Your device can be resetted with all its data and supported settings in just a single click, but you’re first supposed to create a data backup, as all the available data gets deleted and can’t be taken back anyway. Try out the backup tools like Google Drive, PCloud or have an external storage SD Card. 

Once the backup is created, you should start the procedure to factory reset your device with the below steps:

  1. Launch the Settings app on your device.
  2. Open the General Management section.
  3. Click the Reset button and you’ll see a reset window.
  4. Finally, hit the Factory data reset button and check if your device can save captured pictures after that restart.

Contact Samsung Support

Overall, if none of the above troubleshoots worked for your case, then you should finally contact Samsung support. There is an official website where you can find live chat or try if you can go to a local Samsung Repair store.

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